Industry Leaders Trust Our IT Services Company in Boston
Our Boston Managed IT Services and IT Solutions
Managed IT Services
Get help managing and maintaining your IT systems with support from Boston based experts in your industry.
IT Helpdesk Services
Reach your business goals with our strategic consulting services and assessment solutions.
Brands that Trust NENS for Managed IT Services
"Needed help ASAP and you responded within minutes!"
CPA firm, C.D.
"Tech was new, and worked very creatively to fix our issue here at Chapman. He had a great attitude and made the issue an enjoyable resolution."
"Excellent and speedy response time!"
Life Sciences / Biotech Company R.P.
"Reth was exceptional and saw the fix all the way to the end. Very confident in his ability to resolve the issue quickly from the moment we began to troubleshoot."
Insurance Industry, B.B.
"Awesome service! tech was on time and on it!"
"The NENS team was so friendly and responsive. Took good care to be sure I was satisfied with the outcome. Much appreciate. Nancy O'Connor"
Insurance Industry N.O.
"Reth is so great! He's expedient, thorough, and always positive and update. He also makes sure that issues were resolved via follow-up messages. He should be acknowledged as an outstanding employee!"
Wealth Management A.T.
"The NENS team was dogged in their determination to identify the cause of the problem and resolve the issue!"
"Fixed my problem with good communication."
Professional Services D.F.
"Engineer was excellent. Learned about the prioritization process during this encounter."
Life Sciences / Biotech Company F.M.
"Fast. Ticket was completed in less than an hour. Thank you"
Property Management R.V.
"David was outstanding and took straightened out all of my computer issues very quickly."
Property Management J.P.
Partner with the Leading Managed IT Company
Managed IT Services for Boston, MA and the Boston area.
399 Boylston Street, 6th Floor, Boston, MA 02116
Our Awards and Recognitions
Industry-Leading Boston Managed IT Services Provider
NENS has over 25 years of experience as a Boston managed IT services provider.
Our approach gives you confidence that you are receiving the best support from one of the best IT services companies in Boston, completely tailored to your business.
- Dedicated Account and Technical Managers
Each client is assigned a strategic account manager and a dedicated engineering manager to focus on their needs. We take this approach to develop an effective IT strategy and see projects through from start to finish.
- Guaranteed SLAs
Strict adherence to SLAs provides peace of mind that your managed IT services will remain efficient, consistent, and high-quality.
Specialized Managed IT Services for Industries
Reduce Your IT Issues with an Expert Boston Managed IT Services Company
Your Boston business has unique needs, with four levels of managed IT services, advanced and enhanced security solutions, you can select the level of managed solutions and IT support services that best fit your business.
By leveraging our managed IT services, you can free up your team’s time to focus on your business and avoid costly technical issues.
Our IT Services Give You Direct Access to…
- Helpdesk Support
Get help desk support with IT engineers who are ready to help you.
- Remote Support
Get issues fixed fast with remote engineering services. Whether you’re at home or at the office, we are here for you.
- Onsite Support
Get a Boston area IT engineer to fix IT issues or get support from hardware deployments to office relocation.
As a leading provider of IT managed services in Boston, we work with your internal team to deploy solutions that maximize your productivity, efficiency, and help your bottom line.
Benefit from an IT Company that Puts You First
When it comes to choosing IT companies for your managed IT services, only the best, most attentive customer service will do.
When you choose NENS as your IT company, you can expect:
- A Faster than Average Call-Answering Time: 1.6 rings, that’s the level of service we hold ourselves to, every day. And our responsiveness doesn’t stop there. We either meet or exceed our high support service level agreements 96.4 % of the time.
- Industry Standards We Exceeded: We go beyond best-practice cybersecurity standards, we can give you absolute peace of mind that your networks and data are protected and secured.
- Executive Leader Access: For you, and for every client of ours, we guarantee complete access to the executive team at all times. This is to ensure there are no communication gaps and that the highest levels of services are provided.
Our focus is always on you, and we work hard every day to make sure it stays that way.
Work with a Boston Managed IT Services Company who has Your Industry Expertise
It is essential to partner with a managed services provider in Boston that understands the ins and outs of your business environment.
Our Boston based IT engineers have the expertise and experience to support your business and keep it running smoothly.
Our industry experience includes:
- Life sciences
- Consulting services
- Private equity
- Venture capital
- Professional services
Our Managed IT Services company serves the Boston area:
1) What do Managed IT Services in Boston include?
Managed IT Services in Boston can include a wide range of services, but typically they involve proactively monitoring and managing your company’s information technology to ensure that it is running smoothly and securely.
This can include on-demand support for when issues or problems arise, as well as regular maintenance and updates to your systems. Service providers also offer strategic planning and consulting services to help you optimize technology solutions for your specific business needs.
2) What do Boston IT services do?
Boston-based IT services provide a wide range of IT support and services to businesses in the area. They can help with everything from system integration to setting up cloud services and disaster recovery.
They can also help troubleshoot any technical problems you may be having. Basically, if there’s anything to do with computers or technology, Boston IT services can probably help you out.
3) How much should I pay for managed IT services in Boston, MA?
Well, that really depends on a lot of factors. The size of your business, the scope of services you need, the number of employees you have, etc. all play a role in determining the true cost of managed IT services in the Boston area.
In general, you can expect to pay a fixed price per month per user for full coverage of your entire network and team.
4) How does managed IT in Boston work?
Boston IT services are offered by specialized IT companies (such as NENS) that focus on helping businesses like yours meet IT needs. This can include project management, cloud consulting, and providing ongoing support services.
During the initial stages of the engagement, we’ll understand your needs, your infrastructure, and your IT goals. Based on that, we’ll create customized IT strategy, onboard your IT systems, and free you from the burden of managing IT.
5) Why do I need managed IT services in Boston?
There are a few key reasons why you might need managed IT services in Boston.
First, if you don’t have the technical expertise in-house, then it can be helpful to outsource your IT needs to a team of experts.
Second, if you’re experiencing problems with your IT systems – such as crashes, glitches, or slow performance – then managed IT services can help identify and fix the problem.
Finally, by outsourcing your IT needs, you can free up your internal team to focus on other strategic initiatives.