NENS: Boston IT Services & Consulting

Since Advantage Payroll began working with NENS over six years ago, there have been many changes in technology. NENS has helped Advantage grow into the 21st century. Data security is a great concern in our industry, and NENS has made it very easy to protect our clients’ sensitive information.

I can’t say enough great things about NENS. They are professional, friendly, and responsive and the perfect fit for our company. Actually, they make me feel as if they are an extension of our company (the IT department), just under a different name and housed in a separate facility. I rarely have issues and when I do, they are right there fixing it. Of all our investments, for a small family operated company, NENS has always been one of the smartest executive decisions I’ve made.

Over the years, NENS has been a great service partner for Prospeed. We have complimentary areas of expertise and by referring each other to new clients and working together, the clients get a feeling that they get a package deal with our two offerings. We both share a strong interest in combining top notch customer service with providing ways for local small businesses to become more efficient through their networks and technology. It’s always been a pleasure to work with NENS and we look forward to future opportunities.

We have used New England Network Solutions IT services for several years. Knowing that they are always there for us whenever we have computer or software issues is a great relief. We run a very active business and we can’t afford any downtime for email, accounting and Internet access, where our scheduling calendar is available to our technicians. Our work stations are monitored for performance, anti-virus updates, patch management, and more. We also use their “Business Continuity Service” for our offsite back-ups, daily and at 20 minute intervals, and for our Server software and hardware management.

It is great to know that we can rely on New England Network Solutions to help us keep our business flowing and operating normally.

The GHI Companies recently completed a server upgrade with NENS and we couldn’t be happier! From the kick-off meeting to the closing conference NENS performed as promised and then some. As a service business it was critical that we minimized “down-time” during the conversion process and complete the project on schedule, and the consultant went above and beyond in this regard. The entire project was handled professionally and we know our IT system is now in good hands. We are looking forward to a long-term relationship!

I would 100% recommend NENS to anyone. Otherwise we would be looking elsewhere. We learned the hard way. With our previous IT company, I once spent 75% of my work week on IT related issues . Now I spend about 25% on IT related work each week, which we consider normal, since we do not have an in-house Help Desk.

“We are about 60% more effective, since we contracted with NENS. The new IT structure helped our office work more efficiently and NENS was able to help make our performance faster. NENS was able to diagnose issues quickly and fix them in a timely manner.”