Our Boston Managed IT Services and IT Solutions
Managed IT Services
Get help managing and maintaining your IT systems with support from Boston based experts in your industry.
Cyber Security
IT Consulting
Reach your business goals with our strategic consulting services and assessment solutions.
Cloud Services
IT Helpdesk Services
Our clients trust us as one of the most reliable Boston Managed IT Service Providers
Partner with the Leading Managed IT Company
Managed IT Services for Boston, MA and the Boston area.
Our Awards and Recognitions
Industry-Leading Boston Managed IT Services Provider
NENS has over 25 years of experience as a Boston managed IT services provider.
Our approach gives you confidence that you are receiving the best support from one of the best IT services companies in Boston, completely tailored to your business.
- Dedicated Account and Technical Managers
Each client is assigned a strategic account manager and a dedicated engineering manager to focus on their needs. We take this approach to develop an effective IT strategy and see projects through from start to finish.
- Guaranteed SLAs
Strict adherence to SLAs provides peace of mind that your managed IT services will remain efficient, consistent, and high-quality.
Our Managed IT Services company serves the Boston area:
Specialized Managed IT Services for Industries
Life Sciences
Professional Services
Construction
Financial Services
See
Reduce Your IT Issues with an Expert Boston Managed IT Services Company
Your Boston business has unique needs, with four levels of managed IT services, advanced and enhanced security solutions, you can select the level of managed solutions and IT support services that best fit your business.
By leveraging our managed IT services, you can free up your team’s time to focus on what really matters and avoid costly technical issues.
Our IT services give you direct access to
- Helpdesk Support
Get help desk support with IT engineers who are ready to help you.
- Remote Support
Get issues fixed fast with remote engineering services. Whether you’re at home or at the office, we are here for you.
- Instant Onsite Support
Get a Boston area IT engineer to fix IT issues or get support from hardware deployments to office relocation projects.
As a leading provider of IT managed services in Boston, we work with your internal team to deploy solutions that maximize your productivity, efficiency, and help your bottom line.
Benefit from an IT Company that puts You First
When it comes to choosing IT companies for your managed IT services, only the best, most attentive customer service will do.
When you choose NENS as your IT company, you can expect:
- A Faster than Average Call-Answering Time: 1.6 rings, that’s the level of service we hold ourselves to, every day. And our responsiveness doesn’t stop there. We either meet or exceed our high support service level agreements 96.4 % of the time.
- Industry Standards Exceeded: We go beyond best-practice cybersecurity standards, we can give you absolute peace of mind that your networks and data are protected and secured.
- Executive Leader Access: For you, and for every client of ours, we guarantee complete access to the executive team at all times. This is to ensure there are no communication gaps and that the highest levels of services are provided.
Our focus is always on you, and we work hard every day to make sure it stays that way.
Work with a Boston Managed IT Services Company Who Has Your Industry Expertise
It is essential to partner with a managed services provider in Boston that understands the ins and outs of your business environment.
Our Boston based IT engineers have the expertise and experience to support your business and keep it running smoothly.
Our industry experience includes:
- Biomedical
- Life sciences
- Consulting services
- Private equity
- Venture capital
- Professional services
- Manufacturing