BOSTON IT SERVICESCall us at (781) 933-9300

Boston Managed IT Services Company

Be More Effective with Our Managed IT Services in Boston

Outsourcing Your IT Services Saves You Time and Headaches

 Our Boston Managed IT Services and IT Solutions

Get help managing and maintaining your IT systems with support from Boston based experts in your industry.
Protect your network with our multi-layered cyber security solutions. Enjoy peace of mind with our security solutions and 24/7 monitoring.
Reach your business goals with our strategic consulting services and assessment solutions.
Our cloud computing services cover planning, implementation, migration, maintenance, and backup solutions for hosted and hybrid cloud environments.
Resolve issues in seconds with NENS’ ITIL-certified helpdesk. Receive comprehensive support from a reliable IT company.
Help your Business Win!
Predictable costs with guaranteed outcomes and service-level agreements to hold us accountable. Select the plan that fits your company’s needs.

Our clients trust us as one of the most reliable Boston Managed IT Service Providers

Needed help ASAP and you responded within minutes!

CPA firm, C.D.

Tech was new, and worked very creatively to fix our issue here at Chapman. He had a great attitude and made the issue an enjoyable resolution.

Manufacturing R.A.

Reth was exceptional and saw the fix all the way to the end. Very confident in his ability to resolve the issue quickly from the moment we began to troubleshoot.

Insurance Industry, B.B.

Awesome service! tech was on time and "on it" !


Manufacturing R.C.


Excellent and speedy response time!


Life Sciences / Biotech Company R.P.


The NENS team was so friendly and responsive. Took good care to be sure I was satisfied with the outcome. Much appreciate. Nancy O'Connor


Insurance Industry N.O.


The NENS team was dogged in their determination to identify the cause of the problem and resolve the issue!


Healthcare M.C.


Reth was exceptional and saw the fix all the way to the end. Very confident in his ability to resolve the issue quickly from the moment we began to troubleshoot.


Insurance Industry B.B.


Fixed my problem with good communication.


Professional Services D.F.


Reth is so great! He's expedient, thorough, and always positive and update. He also makes sure that issues were resolved via follow-up messages. He should be acknowledged as an outstanding employee!


Wealth Management A.T.


Engineer was excellent. Learned about the prioritization process during this encounter.


Life Sciences / Biotech Company F.M.


"Fast. Ticket was completed in less than an hour.

Thank you"


Property Management R.V.


David was outstanding and took straightened out all of my computer issues very quickly.


Property Management J.P.

Our Awards and Recognitions

Services of IT Support Boston

Industry-Leading Boston Managed IT Services

NENS has over 25 years of experience as a Boston managed IT services provider, specializing in consulting and implementation of IT services

Our approach gives you confidence that you are receiving the best support of any IT services companies in Boston, completely tailored to your business.

 

  • Dedicated Account and Technical Managers
    Each client is assigned a strategic account manager and a dedicated engineering manager to focus on their needs and see strategy, support and projects through from start to finish. 
  •  Guaranteed SLAs
    Strict adherence to SLAs and purchasing agreements provide peace of mind that your managed IT services will remain efficient, consistent, and high-quality.

96.4%

Of all service requests meet or exceeds our stringent SLA requirements

100%

Productivity gained by past clients

25+ Years

As a leading IT services company in Boston

Partner with the Leading Managed IT Company

Managed IT Services for Boston, MA and the Boston area.

Specialized Managed IT Services for Industries

IT Services & IT Support for Industries Life Sciences

Life Sciences

IT Services & IT Support for Industries

Professional Services

IT Services & IT Support for Industries Manufacturing
Manufacturing
IT Services & IT Support for Industries Construction

Construction

IT Services & IT Support for Industries Finance Services

Financial Services

See

all of the industries we serve

Slash Your IT Issues with an Expert Boston Managed IT Services Company

Your Boston business has unique needs, and you can select the level of managed solutions and IT support services that best fit your business. 

With four levels of managed IT services, advanced and enhanced security solutions, you will always get what you need to succeed. 

By leveraging our managed IT services, you can free up your team’s time to focus on what really matters and avoid costly technical issues.

Our IT services give you direct access to:

Instant Onsite Support

  • Get a Boston area IT engineer to fix IT issues or get support from hardware deployments to office relocation projects.
     

  • Remote Support
    Get issues fixed fast with remote engineering services. Whether you’re at home or at the office, we are here for you.

  • Certified Helpdesk
    Get ITIL-certified help desk support with IT engineers who are ready to support you.

As a leading provider of IT managed services in Boston, we work with your internal team to deploy solutions that maximize your productivity, efficiency, and help your bottom line.

IT Support in Boston
Managed IT Service Providers in Boston

Benefit from an IT Company that puts You First

When it comes to choosing IT companies for your managed IT services, only the best, most attentive customer service will do. 

When you choose NENS as your IT company, you can expect:

    • A Faster than Average Call-Answering Time: 1.6 rings, that’s the level of service we hold ourselves to, every day. And our responsiveness doesn’t stop there. We either meet or exceed our high support service level agreements 96.4 % of the time.
    • Industry Standards Exceeded: We blow right past best-practice cybersecurity standards to give you absolute peace of mind that your networks and data are protected and secured.
  • Executive Leader Access: For you, and for every client of ours, we guarantee complete access to the top 3 personnel from the executive team at all times. This is to ensure there are no communication gaps and that the highest levels of services are provided.

Our focus is always on you, and we work hard every day to make sure it stays that way.

A Managed IT Service with Highly-Effective Experts and Processes

When you consider that the IT company you choose will be responsible for all your IT needs, it is only sensible that should want to choose one that stands out from the rest.

Your IT company should leave the other IT companies in the dust. And that’s what we strive to do and succeed at.

Here at NENS, you will benefit from:

  • Specialized industry Verticle Expertise: From having worked with both Life Sciences and Biotech companies, we have gained a key understanding of the different phases of approvals and research. That’s why we’re able to help them their unique with scaling, security and support necessities.
  • Dedicated Account and Technical Managers: For all your managed IT services needs, you’ll have the dedication of a whole team of account managers who monitor project efficiency, help desk performance and the implementation of plans in line with your business operational schedules.

Standardization and Efficiency: We are a  standards-based IT company, and this means we standardize everything. This brings predictability in costs and efficiency while ensuring speedy ROI for our clients.

Boston Managed IT Services
Managed IT Service Providers in Boston

Work with a Boston Managed IT Services Company Who Has Your Industry Expertise

It’s essential to partner with a managed services provider in Boston that understands your vertical and knows the ins and outs of your business environment. 

Our Boston based IT engineers have the expertise and experience to assist your business and keep it running smoothly. 

Our industry experience includes:

  • Biomedical
  • Life sciences
  • Consulting services
  • Private equity
  • Venture capital
  • Professional services
  • Manufacturing