About Us

As a leading innovator in standards-based, proactive information technology support, NENS excels in a wide array of services, including IT consulting and support, strategic IT leadership, cybersecurity, managed services, data protection, and business continuity. Our commitment to comprehensive solutions ensures that our clients experience more efficient, productive, secure, and successful business operations.

Under the leadership of CEO, Michael Kourkoulakos, and President, Josh Oakes, NENS is dedicated to delivering an outstanding client experience. They value each team member’s contribution and prioritize continuous improvement across all levels, ensuring that our practices and expertise remain unparalleled in the industry.

Every decision at NENS is guided by our mission, core values, and culture. Clients and employees alike don’t just engage with us; they become part of a community where collaboration, respect, and shared values are paramount. We recognize that our employees are our most valuable assets and are committed to their growth and well-being. This fosters an environment where respect and creativity thrive, making it second nature to deliver on our promises.

For over 30 years, NENS has been a trusted partner, adding value to hundreds of clients by providing high-touch managed IT services. We empower business leaders to focus on their results rather than being distracted by technology.

Meet NENS team

Michael Kourkoulakos

CEO

Michael Kourkoulakos is the CEO at NENS. He has worked in the service industry for nearly 20 years. He worked his way from a senior engineer to an executive management team member at his former employer of 11 years. Michael is passionate about fostering a culture of fun and passion in his workplace.

Josh Oakes

President

Josh Oakes has over 15 years experience building new departments and scalable processes in growing IT services companies. At NENS and in prior experience, Josh has served as VP of Operations and a key management team member in the IT industry. He has an entrepreneurial spirit and a passion for execution.

Dan Adams

Chairman

Dan Adams, Chairman of New England Network Solutions (NENS), is a serial entrepreneur who ran his first retail operation in high school. He founded NENS in 1993 and over the years, owned and managed several start-up companies. Dan is passionate about sharing his success strategies with fellow entrepreneurs.

Jason Bricault

joined NENS in 2015 and has over 20 years of experience in the IT industry. With a passion for technology, customer service, and people, Jason has helped to form and grow teams at NENS over the years

Virginia DeYoreo

joined NENS in November 2016. With 15 years of experience in the Managed Services Provider space and over 20 years of customer service, she has transitioned from Dispatcher to her current role of Director of Service Desk Operations. Leading a team of Service Desk Specialists, Virginia’s focus is on providing excellent customer service and taking the IT burden away from our clients.

Lynda Orsula

joined NENS in January 2018 as Controller. Lynda has over 30+ years as a Financial professional with experience in Manufacturing, Distribution, Medical, Software and Service industries. Lynda has knowledge of all aspects of Finance and is responsible for all accounting matters for the Company.

Bridget Connolly

joined NENS in October of 2018 and quickly contributed to our growing Account Management team. Bridget has a passion for knowledge and is committed to learning about the continuously evolving IT landscape, focusing on products and solutions.

Ryan Sunderland

 

 joined the NENS team in November of 2017 as a Remote Engineer. He transitioned to our Account Management Team in August of 2019 in an effort to put his excellent customer service skills to use on the business side of things, focusing his attention on helping our clients elevate and thrive with NENS as a partner.

Michelle Fortier

joined NENS in February of 2012. One of the original 10 employees, she was promoted into an Account Management role in 2017 and brings over 30 years of customer service, sales and account management experience.

Will Kozachuk

started working for NENS in November 2022. Prior to NENS, he spent 22 years at a global leader in telecommunications and network services in various roles including sales and account management

Tom Smith

As a long time employee at NENS since 1996, Tom brings years of engineering, team leadership and growth to his role as Client CIO. He enjoys partnering with his clients to plan and provide practical solutions to meet their technology, compliance and security needs.

Jim Tall

started with NENS in August 2022. As one of our ‘Client CIOs’ he helps NENS’ clients become more agile, cost-effective, and competitive using enterprise-level technologies and scalable resources.
Jim brings experience in both in-house management and as managed service provider to paint a unique perspective with systems and compliance. Recently he’s concentrated in security and compliance with cloud and specialized security certifications (CCSP, CISSP)

Kristian Sanchez

 

joined NENS in August 2019. Before that he worked for another MSP for almost 14 years and brings 20 years of experience within the IT industry to the table.

Jackie Feather

joined NENS in 2020 and has worked in various Sales administration roles for over 25 years, her current position is as Sales and Marketing coordinator and Executive assistant to the Executive team.

Jeff Marshall

joined NENS in January of 2023 as a sales leader, bringing with him a successful track record and over 15 years’ experience in the technology industry.
His success and responsibilities are built around developing new business, driving sales revenue, and building client relationships. Jeff’s commitment to exceeding the expectations of his clients and earning their trust makes him a great addition to the NENS team

Leslie Lafferty

Joined NENS in July of 2023 as the company’s first Director of Human Resources. Leslie has over 20 years of leadership experience working in a variety of industries including financial services, nonprofit, energy and fintech. Leslie is passionate about working with people and committed to developing HR strategies that deliver an incredible employee experience.

Richard Cote

joined NENS in 2024 as a Client CIO. He has worked in the IT and electronics space across numerous verticals for over 30 years. A native of Massachusetts, he has a passion for nature, conversation, and spending time with his wife and son in the central Massachusetts area.

Elizabeth Joncas

joined NENS in June 2018 as the company’s first Talent Strategy Lead. She brings 20 years of Talent Acquisition experience from the SMB to Fortune 500 space and 15 years of experience in the Managed Services Provider industry.

See What Our
Clients Are Saying

Ryan was great! Seems like my issues were complex and he was patient and confident – ended up resolving all three issues with ease. Thanks for the help!!

Brooke Sumner, Ovia Health

Even in a pinch, with short notice NENS is dependable. Amazing partners.

Robb McCune, LinkSquares

Torubleshooting the issue didn’t take long, he was friendly, efficient, and provided some additional insight as to why my problem occurred and measures to prevent it from happening again.

Shannon Collins, PeopleSERVE Inc

Excellent support and experience. High marks to your engineer for customer service

Michael Montagliano, American Service Company

It is always a pleasant experience dealing with NENS, they turn my nightmares into minor issues. Love that!

Nicole Salemme, Action Lock & Key Inc.

Adam Chiaravallo made the experience run exceptionally smoothly. It was extremely easy to work with him and he maintained a personable friendly and upbeat attitude. He completed the work in a very timely manner! Geskus couldn’t recommend their services more and are happy to partner with NENS.

Matt Terrio, Geskus Studios and Yearbook Publishing

Excellent and very quick responses back when needing help. NENS has been a very valuable asset with regards to helping keep GCS up and running whether it be remote access, setting up a new computer or anything else. NENS knows how to get the job done quickly and efficiently without disrupting our daily management tasks. I have always had the best experience with NENs. Thanks, Dan Reynolds @ General Contracting Services, LLC.

Dan Reynolds, Diversified Construction

Once again, Kevin outdid himself! He made sure we had the external hard drives setup and that our CEO was comfortable & fully versed on how to use these for her Mac. Another 5-star review

JG, Boston Based Life Science Company

Adam was easy to work with. He was knowledgeable and I felt comfortable with him. He got the job done efficiently and with very little disruption to my work day. Working with NENS is always a pleasure.

Cindy Carrigan, Republic Company, Inc. / The Barn

Thanks for helping me out on such short notice!!! NENS to the rescue once again

Sarah Kalousdian, New Heritage Capital, LLC

It was an excellent experience with a very positive result. Reth was so patient and calm even though technology is not my forte’. Thank you so much for your patience and support!

Beverly Lania, Bowdoin Group