Careers

NENS Careers

Working at NENS

NENS was founded on the principles of delivering high-quality IT services and exceptional support to our clients. We have been privileged to support local and fast-growing companies for over 30 years! This has been accomplished by recognizing that our people are our most valuable resource and striving to provide them with a challenging, collegial, and rewarding workplace. NENS embraces an organization-wide commitment to recruit, develop, and retain a dedicated and engaged workforce that is motivated to be ever better both professionally and personally.

NENS’ commitment to excellence allows us to continuously improve our methods, bolster our talent and adapt to the needs of our clients. We strive to deliver exceptional service to our clients and a rewarding experience for our employees. In return, we’ve enjoyed steady growth over the past several years. Explore our About Us page.

NENS operates in a hybrid capacity, mixing days in the office to bond with the broader team with the flexibility to work from home. As our individual situations have required increased flexibility and adaptability, we have relied on the cultural foundations that led to our success and growth as an organization, namely our spirit of organization-wide collaboration and open communication, to continue to deliver exceptional service and results to our clients.

Outside of work, we encourage opportunities to socialize with colleagues through cross-functional team outings, organization-wide events, and volunteer opportunities. Our commitment to our community manifests itself in a variety of ways, including paid time off to volunteer, charitable matching program, and ongoing fundraising efforts. These are not only fun but encourage collaboration and synergy across teams and engagement with our broader community.

Joining the NENS team is an opportunity to experience a unique and exciting culture and work environment. Our goal is to continue to be a great place to work both professionally and personally.

The NENS Way

On a daily basis our employees are encouraged to personify our Core Values working in a manner that emphasizes a growth mindset, responsibility, accountability, positivity, having fun, and the constant pursuit of improvement.

What sets us apart is our culture. We enable an environment that fosters teamwork, togetherness, and support. We help each other with issue resolution, solve problems in a team setting when needed and meet regularly as a company to ensure everyone is on the same page and doing well. It’s cohesiveness that enables us to provide superior customer service while enjoying the work that we do. That’s why we have excellent employee retention.

NENS Careers

Our Core Values

Deliver and Improve the NENS Way

Create a Fun and Enjoyable Workplace

Be Positive Constructive and Helpful

Finish the Job

Be Responsible and Accountable

Pursue Growth and Learning

Be Humble

Benefits

We recognize more than ever the need to integrate work with life and feel that our robust benefits package encourages employees to find that balance, regardless of what stage they are at in their lives. Benefits include, but are not limited to:
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100% Company Paid Comprehensive Medical, Dental and Vision (including dependents and domestic partners)
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Health Reimbursement Account (HRA)
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Flexible Spending Account (FSA)
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Group Life and Disability
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401(k) and Generous Company Match
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Paid vacation
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Employee Recognition Program
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Dog-friendly Office
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Employee Assistance Program (EAP)
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Hybrid work environment allowing individuals to build strong bonds with colleagues in the office mixed with remote work capability
IT Consulting in Boston
NENS Careers

Professional Development

We’re building a culture where personal and professional growth are just as important as business growth. That’s why our work environment fosters collaboration and promotes interactions at all levels of the organization. We encourage everyone to develop to their full potential and do whatever we can to enhance and support that development.
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Company-paid certifications and training materials
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Leadership Development Program
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Customized learning paths to develop new skills
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Open and ongoing conversation on your career goals, both short and long-term
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Opportunities to work with cutting-edge technologies

Stability

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We’ve been going strong for over 30 years!
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Voted Best Workplaces to Work
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Executive Management has worked together collectively for 20+ years
Boston Cybersecurity Services
What is SOC 2 Compliance

Recognized “Best Place to Work”

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We pride ourselves on creating a culture and work environment where our people can have fun while being productive. We believe that’s why we have been honored (multiple times) as a “Best Place to Work” by Inc. Best Workplaces. It’s our employees who make NENS a special place to work.

Strong Leadership

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We move fast, and we expect leaders at NENS to lead from the front. Leaders set the standard for quality, velocity, and thoroughness, and they bring the group along. They represent the best of NENS in how they show up and bring productive energy and enthusiasm to the work we do.
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Leaders at NENS know both the strategy and the tactical details. They share the right information and ask the right questions.
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Our leaders inspire high performance, motivate their team to meet the needs of right now, and invest in their team for the future. They set clear expectations the team is energized by and held accountable to.
IT Goals

NENS Gives Back

At NENS, we are dedicated to supporting our communities and various nonprofit organizations through a range of initiatives. Our efforts include hosting events, organizing group volunteering activities in the community, and matching employee donations through our Charitable Matching Gift program. These initiatives underscore our commitment to making a positive impact and fostering a culture of giving back.
IT Solutions Norwood
Beginning in 2019 NENS employees have come together providing gifts for the children of HART House, a long-term shelter in Lowell. We have had the joy of gifting to over 60 local families in the last 4 years
IT Solutions Norwood
NENS has been a part of the TeamWalk for CancerCare for many years. Since its inception, TeamWalk has raised over $14 million to help more than 36,000 patients! Funds raised enable Lowell General Hospital to provide assistance, support, and services to help people feel better, build confidence and instill hope throughout their battle with cancer

Don’t just take our word…
Here’s what our employees have to say

Anderson Nichols
Field Engineer Manager

What is your role at NENS?
I’m a Field Engineer Manager, which means I’m responsible for the care and feeding for a bunch of folks who are much smarter than I am! It’s my job to make sure that NENS’ Field Engineers have the equipment, experience and training they need to provide our clients with the reliable IT service they rely on.
What excites you most about leading a team of engineers considering the growth trajectory NENS is experiencing?
It’s an absolute privilege to be able to help guide and shape the development of the engineers that power NENS’ growth. It’s thrilling to think what a positive impact I can have on the team ripples out to our clients and their employees as well!
What makes NENS special?
NENS’ transparency with its employees is a rarity in this industry. It’s great to be a part of an organization with this level of commitment to their employees.
What do you love most about your job?
My job allows me to share my knowledge and experience with people who genuinely appreciate it and often benefit from it. What’s not to love about that?
What do you do in your free time?
I’m a passionate racing fan and spend a lot of time sim racing in an elaborate setup that takes up far too much of my home office!

Reth Run
Remote Engineering Service Manager

What is your role at NENS?
As the Remote Engineering Service Manager, I oversee Remote Engineering Service Delivery, managing a team of skilled engineers ranging from Level 1 – Level 3 and ensuring smooth day-to-day operations. In my capacity, I’m committed to ensuring we have all the tools and resources to complete the daily challenges while meeting expectations for our clients.
What excites you most about the growth opportunities at NENS?
Being a part of a dynamic environment that fosters continuous learning and personal development and where managers and peers alike support your career growth. I am enthusiastic about the chance to take on new challenges and responsibilities as the company scales. Moreover, being able to collaborate and work with different teams allows you to think outside the box and continue to move the needle. As the company started to expand, I was granted an opportunity to move from an engineer role into a leadership role. This opportunity allowed me to further my career and take on new challenges while still being able to utilize my technical skills.
What makes NENS special?
The company’s core values are the beating heart of NENS culture. They permeate through everything we do, how we work and collaborate, etc. The management team is also committed to providing the necessary tools and resources needed to succeed. They were voted as one the best places to work again and I can certainly attest to that. The team outings, holiday gatherings or just an ordinary day – the atmosphere is always pleasant.
What do you love most about your job?
I love the flexibility and work life balance that NENS has to offer to its employees. Aside from the benefits, I’m able to be myself in a positive environment where my peers are supportive. I work with engineers and managers to orchestrate staffing needs, reallocate resources to adapt to daily challenges and work with clients to understand their current and future needs. Having the ability to move at a comfortable pace. with all of the resources and support, really sets the stage for successful initiatives down the road.
What do you do in your free time?
My passion is learning about new technologies and sharing this knowledge with those around me, which makes this role a great fit as I’m able to contribute and pay it forward. I enjoy spending time with my wife and two young children. During nights and weekends, you’ll find us outdoors, enjoying locally grown foods and beach-hopping in the summer.

Brianna Nil
L1 Field Engineer

What is your role at NENS?
I’m an L1 Field Engineer and everyone’s favorite hype man.
What excites you most about the culture at NENS?
I like that everyone here supports and looks out for one another. If you’re ever struggling, it’s never for long and on top of that, everyone knows how to have fun while doing it. You never feel “dumb”, and I always feel like I come out of things learning something new. There’s a lot of camaraderie.
What makes NENS special?
NENS is probably one of the more unique places I’ve worked. I think I’m free to express myself and it’s nice to know that our clients really love working with us. I especially have experienced first-hand the gratitude our clients feel after having helped them and to not have to sacrifice who I am and still getting to let my personality AND my skill shine through has been something I’m not used to, but NENS allows me to do that. I get along with pretty much every single one of my colleagues and no one ever wants to see someone struggle or fail. We all do our best to make sure we’re all helped. It’s never just you having to fend for yourself or individualistic. I think that’s pretty special if you ask me.
What do you love most about your job?
I have always loved being able to help people. It never mattered who it was – be it a client or a coworker. I love the satisfaction I get from hearing someone have a sigh of relief when their computer is functioning how it should, or being thanked for even the smallest things like removing a tiny piece of paper that was causing a jam error. Little things. I love being able to show my gratitude to my team, too. The people and the work I do are mostly the things that I love. I also love that I’m learning new things every day. I have never had that before, so being able to get real technical experience has been the best part of my job.
What do you do in your free time?
Outside of work, I’m a freelance graphic designer, artist, and photographer. I love to capture memories or draw people, especially people you don’t typically see drawn. I also am an avid gamer and a beginner sewer. One of my goals is to be able to alter/tailor my clothes and create patterns to make my own custom pieces. I also love costume design and fashion in general.

Awards

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