Framingham’s Premier Managed IT Services Provider

Keep your business running smoothly with managed IT services in Framingham.

Boost Business Efficiency
with Framingham’s Reliable IT Solutions

With over 25 years of industry experience, NENS is Framingham’s one-stop shop for managed IT services.

Choose NENS as your Framingham managed services provider and you will receive:

Guaranteed SLAs. Depend on us for guaranteed first-rate services for your business and its users.

Quick resolution. Trust our technical staff to get you back online within one phone call.

Personalized attention. Avoid long waits for assistance by working with a dedicated account manager who will monitor your IT efficiency to ensure you meet your business objectives.

Industry Specialized Expertise. Work with a team that has experience deploying & managing IT in your industry.

Keep your system healthy. Our network operations team provides round-the-clock system monitoring for your business.

Request a quote for managed IT services in Framingham.

Our Managed IT Services are Trusted By

NENS’ Managed IT Services in Framingham

Customer satisfaction is our top priority at NENS. In order to ensure a high quality of service for all of our clients, we continuously monitor and improve our delivery structure.

IT Implementation

Avoid surprises and budgetary concerns with efficient implementation of new technology. Let our team of on-site network engineers get you connected.

Reliable Helpdesk Support

Get support the moment you need it. We answer all tech support calls within 1.6 rings. Our service SLAs are met or exceeded 96.4% of the time.
Mobile Tech Support

We’re ready when you are. Our technicians arrive at your location within four hours to resolve your IT issues on location across the Boston area.

Managed IT Services

Meet your business goals with help from NENS. As one of the leading IT services companies in Framingham, we streamline IT management while being mindful of your budget.

IT Consulting Services

NENS’ offerings extend beyond basic tech support. We help your business overcome its challenges with IT consulting services tailored to your objectives.
Support for Your Network

Let our staff assist you with our business-oriented computer network support. From hardware installation to disaster recovery, we’re here to help you stay on track.

Cloud Services

Save money on data storage and boost your business’s mobility with cloud computing. Our team can show you the latest in cloud solutions and assist with migration strategies, security and more.

Cyber Security

Keep evolving cyber security threats under control by raising your defenses. NENS protects your IT infrastructure with a multi-tiered strategy which includes data, cloud security, network security and application protection.

Procurement of Solutions

Are you leveraging the right IT solutions for your business? Let our team identify, procure and implement the technology solutions you need to get up to speed.

Stay ahead of the competition with industry-leading technology, delivered by an experienced managed service provider

"Needed help ASAP and you responded within minutes!"

CPA firm, C.D.

"Tech was new, and worked very creatively to fix our issue here at Chapman. He had a great attitude and made the issue an enjoyable resolution."

Manufacturing R.A.

"Excellent and speedy response time!"

Life Sciences / Biotech Company R.P.

"Reth was exceptional and saw the fix all the way to the end. Very confident in his ability to resolve the issue quickly from the moment we began to troubleshoot."

Insurance Industry, B.B.

"Awesome service! tech was on time and on it!"

Manufacturing R.C.

"The NENS team was so friendly and responsive. Took good care to be sure I was satisfied with the outcome. Much appreciate. Nancy O'Connor"

Insurance Industry N.O.


"Reth is so great! He's expedient, thorough, and always positive and update. He also makes sure that issues were resolved via follow-up messages. He should be acknowledged as an outstanding employee!"

Wealth Management A.T.


"The NENS team was dogged in their determination to identify the cause of the problem and resolve the issue!"


Healthcare M.C.

"Fixed my problem with good communication."

Professional Services D.F.

"Engineer was excellent. Learned about the prioritization process during this encounter."

Life Sciences / Biotech Company F.M.

"Fast. Ticket was completed in less than an hour. Thank you"

Property Management R.V.

"David was outstanding and took straightened out all of my computer issues very quickly."

Property Management J.P.

Framingham’s Premier IT Solutions Company

98.5%

of our clients are extremely satisfied with the services at our Framingham IT solutions company

25+ Years

Expertise resolving IT issues for clients in the Greater Boston Area

24/7/365

Unbridled access to our IT support services team

Our Awards

Your Reliable Managed IT Services Provider in Framingham
Managed IT Framingham

Framingham IT Services for Small Businesses

Our IT company in Framingham offers four levels of services and solutions, which you can customize to suit the specific needs of your business. These services include:

 

  • Security Managed Care – Keep your business safe while minimizing risk with a managed core cybersecurity strategy.
  • Infrastructure Managed Care – NENS’ round-the-clock Infrastructure Managed Care service ensures your core infrastructure remains fully functional.
  • Remote Managed Care – Get on-demand remote IT support from our reliable team of expert technicians.
  • Total Managed Care – Our team provides you with top-notch on-site managed IT services to help you regain control of your IT processes.

NENS Leads the Way in the Managed IT Services Industry

While we enjoy being at the top of the list of IT companies in Framingham, MA, that’s not enough for us. Our goal is to be the number one computer support partner in Boston and in the Greater Boston Area.

That is why we offer:

  • Guaranteed SLAs. We provide round-the-clock assistance for small and mid sized businesses.
  • Same-Day Support. We work quickly to resolve your IT issues within the same day we receive your call.
  • Frequent and Detailed Performance Reports. We take the confusion out of IT support by closely examining our support and performance numbers to ensure a high level of accuracy.
  • Unmatched Customer Satisfaction. Our technicians receive top marks for customer satisfaction after only one month of service, and have a 98.5% satisfaction (Happy) rating.

These are a few of the reasons why NENS is the top managed service provider in Framingham.

Framingham Managed IT Services
Managed IT Services Provider

Over 25 Years of Experience as Framingham’s IT Solutions Company

The NENS team has partnered with hundreds of companies in Framingham and the Greater Boston Area to provide high-quality managed IT services.

We help businesses achieve their goals by engineering, maintaining and supporting successful IT environments.

If your business is looking for a managed services provider with a proven track record, let NENS be your first choice.

However, actions speak louder than words. With a 96.4% success rate for SLAs and a 98.5% customer satisfaction rating, NENS is the premier managed services provider in Framingham.

Connect with us today, and give your business the NENS advantage.

The Most Experienced Managed IT Service Provider in Framingham

When it comes to delivering IT managed services, NENS is one of the most knowledgeable IT firms in Framingham.

Our staff leverages key partnerships to provide the latest solutions from top software development companies. We help our clients achieve their business goals with our diversified focus on a range of IT services in Framingham.

Some of our areas of expertise include:

  • IT consulting
  • Tech support
  • Network support
  • System monitoring
  • IT helpdesk services
  • Cybersecurity strategies and implementation
  • Cloud computing, migration and management
  • And much more

If you are looking for the top managed services provider in Framingham, your search ends with NENS.

Framingham Managed IT