To move your company forward, you can’t leave it up to chance. To get results, you need to set clear goals and expectations when it comes to your IT strategy and service options.
As a manager, when problems arise you often step up. Often times, this relates to seemingly small IT service problems in the company. But what were you hired to do?
One of the most frustrating feelings as a business leader is finding out you were misled, when in reality you were taken advantage of or left exposed, often times by an IT service provider. What you are looking for has a great impact on your results.
You would like to focus on what you were hired to do, but you are too bogged down with IT vendor management. You get to deal with complaints and excuses from all angles and that is especially difficult when your vendors are performing poorly. The lack of proper IT support is hurting your ability to be productive. Where do you turn?