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Why approach matters in IT Services

The definition of insanity is to do the same thing over and over again and to expect a different result. If you want to get something better, you have to change the way you go about doing it.

We recognize that a business’s success correlates directly to the approach taken to accomplish the many facets of business. IT infrastructure and support is either a friction point or enabler and most companies make it more difficult than it needs to be. Watch our videos and skim our blogs to learn more about the NENS approach to tech support and strategy.

Introduction to NENS for Finance Executives

Challenge The Way Technology is Delivered.

As a financial executive, your goal is to control costs and reduce risk for your company. Technology has not always had the reputation of being a controllable cost, but measure your IT support cost correctly and it can be.

There is a gap between what leaders believe they have and their reality. Without proper preparation, your business can quickly be held hostage by certain systems that contain your information and may inhibit productivity, especially with IT support.

Controlling your business IT service and support costs relates directly to understanding what the costs represent, where the funds are going, how they perform and when is the best time to make a change.

A common problem for businesses is managing their vendors effectively and appropriately, not just for IT service. The real issue is when multiple vendors come together to work on areas out of their scope of expertise.

IT Disaster Recovery Plan: The Backup System You Didn’t Know You Needed

If you’re a small business, with an even smaller IT department, chances are a disaster recovery plan is the backup system you never knew you needed.   In the technology-centric digital age, backup systems are pretty much no-brainers – but singular backup systems for a few processes might not be enough after a major disaster […]

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The Benefits of Live Chat for Your Business

If you’re looking to improve customer service and the effectiveness of your employees, initializing live chat for your business may be a credible option you’ve heard of. Simply enough, live chat is a pop-up window that displays to your customers when they visit your site, prompting them to engage in questions or concerns with your […]

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Cybercrime has created a $120B cybersecurity market

Cybercrime, or the acts of committing illegal activities across the internet, has fueled growth in cybersecurity, creating a $120B cybersecurity market.   The is cybersecurity market, which has grown 35x since 2007 from $3.5B, is directly correlated with the increase in cyber crimes across the globe, notably targeting large corporations. It’s not leveling out yet, […]

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Big data projects need care

Are you handling your big data projects with care? This should be a priority for organizations of all sizes as data becomes an increasingly popular commodity among organizations. If your organization is riding the wave of big data but not yet making the most of it, it might be time to look into how you […]

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5 Key Help Desk Metrics Executives Should Know

The IT help desk may seem a world away from the executive spotlight, but that doesn’t mean management should be oblivious to it’s effectiveness – namely in the 5 key help desk metrics executives should know about.   Money wasted on inefficient processes is money that can be recouped by effective management, and when it […]

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Download The Whitepaper: Top 3 Technology Problems Most Business Don’t Know They Have

Many of us don’t recognize the true cost of technology on our business until it’s too late. Learn about the top 3 problems you could be experiencing and ways to avoid them.

Weekly Business Motivation
Because there is a better way to do business.