Boston IT Company

Meet your growing IT needs with confidence by partnering
with one of the most trusted IT companies in the Boston area

Grow Your Firm Confidently
With Our IT Company in Boston

Manage the rapid growth of your company and improve technology performance with our reliable assistance.

Reasons to choose NENS as your IT company in Boston:

Drive business success forward by planning out a customized six-quarter IT strategy with our experts.

Get rapid responses to urgent issues with our responsive IT helpdesk services.

Bring consistency to IT management with a dedicated account manager who acts as your single point of contact.

Mitigate cyber attacks and data breaches with our next-generation cybersecurity solutions.

Receive top-quality services backed by our guaranteed Service Level Agreements (SLAs).

Book a Meeting With Experts From Our IT Company in Boston

Clients Who Successfully Cooperate
With Our IT Company in Boston

 Our Boston Managed IT Services and IT Solutions

Key Features of Services Provided by a Leader
Among Boston IT Companies

Managed IT Services

Hand off all aspects of your IT network and infrastructure management to NENS with managed IT services that offer four levels of service based on your needs and budget.

Cloud Services

Master your digital transformation with cloud-based solutions that provide assistance with migration, installation, management, cloud security, and more.

Cybersecurity

Mitigate your security concerns with a complete risk assessment that identifies potential risks and threats and provides recommendations on how to secure your network.

IT Help Desk Support

Protect your productivity and put an end to recurring IT issues with rapid resolutions and proactive support that are backed by a 98.5% client satisfaction rating.

Field Tech Support

Benefit from reliable on-site information technology support that eliminates complex issues at the source from a trusted IT company in the Boston area.

IT Network Support

Trust our experienced engineers to keep your network running smoothly with installation, upgrades, maintenance, relocations, and streamlining of your network operations.

IT Consulting

Prepare your firm for growth with IT consulting services that help you build a six-quarter strategic roadmap that aligns your IT with your business objectives.

Tech Implementation

Rely on our experienced engineers to provide cutting-edge technology that meet your IT support, design, and implementation needs.

IT Procurement

Get the right technology solutions for your business with your expert procurement services. We will source, negotiate, and implement new tech to increase performance.

A Look at Our IT Company in Boston by the Numbers

30 Years

We are a recognized
leader in the IT industry

24/7

Monitoring services for constant IT network protection

98.5%

Our clients’ requests are rated as “Green Smiley – Ecstatic”

New England Network Solutions

IT Company in Boston

399 Boylston St 6th Floor, Boston, MA 02116, United States

The Leadership of Our IT Company in Boston
Has Been Validated by These Awards

Why Local Businesses Rely On Our IT Company in Boston

Awesome service! tech was on time and “on it!”

Manufacturing, R.C.

Tech was new, and worked very creatively to fix our issue here at Chapman.
He had a great attitude and made the issue an enjoyable resolution.

Manufacturing, R.C.

Needed help ASAP and you responded within minutes!

CPA firm, C.D.

Dependable Services From One of the
Top IT Companies in Boston, MA

IT Firms in Boston

A Complete Suite of Services From One of the Top IT Companies in Boston

NENS Boston IT firm delivers trustworthy support while normalizing and stabilizing your IT systems.

With our IT company in Boston, MA, you’ll benefit from:

  • Proactive IT support
  • Managed IT services
  • Ongoing network support
  • Dependable cloud services
  • Responsive helpdesk services
  • Advanced cybersecurity protection
  • Professional IT consulting services
  • And more

Backed by over 30 years of experience, our Boston IT services provide you with:

  • Predictable, reliable outcomes
  • Dedicated account management
  • Consistent service
  • Best-in-class support that offers rapid resolutions

Four Levels of Managed IT Services From a Leading IT Company in Boston, MA

Every business has different needs. As one of the top Boston IT companies, we offer four levels of managed services that cover your technology needs:

Level 1: Security Managed Care
We provide the core security components to prevent cyber attacks, hacking, and data breaches.

Level 2: Server Infrastructure Care
Our support extends to your core infrastructure, including servers, firewalls, and the network itself.

Level 3: Remote Managed Care
At this level, you get remote user support in addition to the Infrastructure Managed Care offering.

Level 4: Total Managed Care
We handle all facets of IT support, including adding on-site support, at a fixed cost.

IT Company Boston

Grow Your Business With One of the Most Trusted Boston Computer Companies

Set your firm up for success with one of the top IT firms in Boston, Massachusetts.

Boston IT Company

Step Up Your Digital Defenses With One of The Most Reliable IT Companies in Boston, Massachusetts

One data breach or cyber attack can be devastating for your business, which is why you need a robust defense from outside attacks. 

At NENS, our advanced cybersecurity services ensure your network is as secure as possible with:

  • Security risk assessments
  • Multi-layered security solutions
  • Employee cybersecurity training
  • Multi-Factor Authentication
  • And more

Avoid leaving cybersecurity up to chance. Work with our experienced engineers to build a secure network when you partner with our IT company in Boston, Massachusetts.

Reliable Boston IT Services Backed By Service Level Agreements (SLAs)

Get peace of mind for IT infrastructure management with service level agreements (SLAs) from our Boston IT company.

Through our SLAs, you benefit from:

  • Guaranteed service levels
  • A financial guarantee and compensation for any service shortcomings
  • Dedicated service that meets SLAs 96.4% of the time

See why 98.5% of the support requests we receive are rated Green Smiley – Ecstatic by our clients when you partner with one of the leading IT companies in Boston.

IT Company in Boston

Frequently Asked Questions About Our IT Services Company

What makes your IT services company stand out?

As a leading IT company, NENS distinguishes itself by prioritizing cybersecurity and aligning IT with your business goals.

We offer a unique six-quarter IT strategic roadmap, ensuring clarity and alignment with your objectives.

Our guaranteed service levels and specialized industry expertise, especially in Life Sciences, Biotech, and Financial Services, make us the preferred choice of local businesses.

How does your IT company protect my business?

Our IT company goes above and beyond, exceeding industry-standard cybersecurity practices to serve you better. 

We’re not just another IT services company; we’re your vigilant protector. With our next-generation AI/ML EDR  software, even zero-day exploits are covered. 

Our 24/7 monitoring ensures your critical data is never at risk. Plus, our commitment to standardization means predictable, reliable results every time.

Can your IT services company help me with strategic planning?

Absolutely. Strategic planning is pivotal for aligning IT with business aspirations and propelling your business forward.

We help you start your journey to long-term success by developing a six-quarter IT roadmap that is tailored to your objectives.

By working closely with your executive team, we ensure that IT initiatives, budgets, and operational schedules are in harmony, optimizing outcomes and driving growth.

How does your IT company guarantee the quality of its support?

Quality isn’t just a buzzword for NENS; it’s a promise. We stand out by offering contractually guaranteed service levels.

This ensures you receive consistent, high-quality support. And it’s not just talk; our metrics speak volumes about our services.

Answering calls at an average of 1.6 rings and meeting our support SLA 96.4% of the time, we’re committed to rapid issue resolution.

What is your experience as an IT company?

When you choose us as your IT services company, expect more than just technical expertise.

NENS has over 30 years of experience, specializing in highly regulated industries such as Life Sciences and Biotech and Financial services.

Our dedicated account and technical managers ensure seamless project efficiency and implementation. Plus, with access to our executive leadership, you’re always in the loop.

When you partner with NENS, you’re choosing industry-leading expertise and unparalleled service.