Lowell’s Leading Managed IT Services Provider

Boost IT performance and availability with locally-managed IT services in Lowell.

Get the Best From Your IT Service

NENS has 25+ years’ experience providing managed IT services — and we’re based right here in Lowell.

Why choose NENS as your managed services provider?

Guaranteed SLAs. Your business and its users get outstanding Lowell managed services every time.

Rapid resolution. Our technical staff resolve most issues on the first call.

Get a dedicated account manager. No more frustrations speaking with anonymous reps to get answers. Your account manager is there to make sure your support runs smoothly.


Stay ahead of the competition. Our experts are constantly working with the latest technologies, and can identify the ideal solutions to help you achieve your business objectives.

Maximize availability. We provide 24/7/365 monitoring of your environment to ensure your business has reliable IT services in Lowell.


We answer calls within 1.6 rings and meet or exceed our high support SLA of 96.4%.

Request a quote for managed IT services in Lowell.

Our Managed IT Services in Lowell are Trusted By:

When You Choose NENS for Managed IT Services in Lowell, You Get:

Remote Helpdesk Services

Efficiently roll out new technologies with less surprise and more budget control. NENS provides on-site network setup and installation.


Technical Support

NENS implements ideal cloud solutions and platforms for your business. We provide full migration, strategy, security, and support services.

Remote Helpdesk Services

Get an engineer to your site within four hours for rapid support. No 1099s or national support houses. Our support staff are employed 100% by NENS.


Managed IT Services

As Lowell’s leading IT service provider, we simplify your IT service to support your employees and business objectives — all within a budget.


IT Solutions

With NENS’ Lowell managed services, you get more than a service engineer. You get proven IT solutions that support your business objectives.

Cyber Security

Protect your network with a defense designed and tested for current cyber threats. Our multi-tiered strategy blocks threats and manages cyber risk.


What Our Clients Say About Our Lowell Managed Services

"Needed help ASAP and you responded within minutes!"

CPA firm, C.D.

"Tech was new, and worked very creatively to fix our issue here at Chapman. He had a great attitude and made the issue an enjoyable resolution."

Manufacturing R.A.

"Excellent and speedy response time!"

Life Sciences / Biotech Company R.P.

"Reth was exceptional and saw the fix all the way to the end. Very confident in his ability to resolve the issue quickly from the moment we began to troubleshoot."

Insurance Industry, B.B.

"Awesome service! tech was on time and on it!"

Manufacturing R.C.

"The NENS team was so friendly and responsive. Took good care to be sure I was satisfied with the outcome. Much appreciate. Nancy O'Connor"

Insurance Industry N.O.

"Reth is so great! He's expedient, thorough, and always positive and update. He also makes sure that issues were resolved via follow-up messages. He should be acknowledged as an outstanding employee!"

Wealth Management A.T.

"The NENS team was dogged in their determination to identify the cause of the problem and resolve the issue!"

Healthcare M.C.

"Fixed my problem with good communication."

Professional Services D.F.

"Engineer was excellent. Learned about the prioritization process during this encounter."

Life Sciences / Biotech Company F.M.

"Fast. Ticket was completed in less than an hour. Thank you"

Property Management R.V.

"David was outstanding and took straightened out all of my computer issues very quickly."

Property Management J.P.

NENS is the Leading Managed IT Services Provider in Lowell


Network monitoring services

25+ Years

Experience providing managed IT services in Lowell


Beyond satisfied, 98.5% of service requests earn an “I am happy” green smiley

Our Awards

New England Network Solutions Inc.
Massachusetts Managed IT Services in Lowell
  • 11 Kearney Square, 4th Floor Lowell, MA 01852
  • 781-933-9300

Your Reliable Source for IT Managed Services in Lowell

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Managed IT Services, Tailored to Your Business Needs

Choose from our four levels of service.

  1. Security Managed Care — Protect your business from cyber threats with our security standards that minimizes cyber risk and give you peace of mind.
  2. Infrastructure Managed Care — Our Lowell managed services ensure your servers and core infrastructure remain fully operational with NENS infrastructure managed care and proactive maintenance.
  3. Remote Managed Care — Our expert engineers ensure your users get world-class IT support whenever they need it.
  4. Total Managed Care — Get access to the full suite of our IT support with industry-leading Lowell managed IT services that are cost-effective and include on-site user and infrastructure support.

NENS is a Leader in the Managed IT Services Industry — Not Just in Lowell.

We know we’re among the top managed services providers in Lowell. But that’s not enough. We want to be the best IT partner in New England.

That’s why we provide:

  • Rapid Support. Nobody likes to wait for help. We answer support calls within two rings.
  • Regular Performance Reports. No more wondering what’s going on with your IT support. We closely monitor performance and support statistics.
  • Unbeatable Customer Satisfaction. Many of our engineers receive 100% customer satisfaction scores month after month.

That’s what makes NENS the premier managed service provider in Lowell.

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The Most Experienced Managed IT Service Provider in Lowell

With over 25 years’ experience providing industry-leading IT managed services, NENS is the most experienced IT firm in Lowell.

NENS will help you optimize, maintain, and support existing solutions to support seamless, reliable IT operations.

While we take care of that, you can focus on managing your business.