Get the Best From Your IT Service
NENS has 25+ years’ experience providing managed IT services — and we’re based right here in Lowell.
Why choose NENS as your managed services provider?
Guaranteed SLAs. Your business and its users get outstanding Lowell managed services every time.
Get a dedicated account manager. No more frustrations speaking with anonymous reps to get answers. Your account manager is there to make sure your support runs smoothly.
Stay ahead of the competition. Our experts are constantly working with the latest technologies, and can identify the ideal solutions to help you achieve your business objectives.
Maximize availability. We provide 24/7/365 monitoring of your environment to ensure your business has reliable IT services in Lowell.
We answer calls within 1.6 rings and meet or exceed our high support SLA of 96.4%.
Our Managed IT Services in Lowell are Trusted By:
When You Choose NENS for Managed IT Services in Lowell, You Get:
Efficiently roll out new technologies with less surprise and more budget control. NENS provides on-site network setup and installation.
NENS implements ideal cloud solutions and platforms for your business. We provide full migration, strategy, security, and support services.
Get an engineer to your site within four hours for rapid support. No 1099s or national support houses. Our support staff are employed 100% by NENS.
As Lowell’s leading IT service provider, we simplify your IT service to support your employees and business objectives — all within a budget.
With NENS’ Lowell managed services, you get more than a service engineer. You get proven IT solutions that support your business objectives.
Protect your network with a defense designed and tested for current cyber threats. Our multi-tiered strategy blocks threats and manages cyber risk.
What Our Clients Say About Our Lowell Managed Services
NENS is the Leading Managed IT Services Provider in Lowell
24/7
Network monitoring services
25+ Years
Experience providing managed IT services in Lowell
98.5%
Beyond satisfied, 98.5% of service requests earn an “I am happy” green smiley
Our Awards
- 11 Kearney Square, 4th Floor Lowell, MA 01852
- 781-933-9300
Your Reliable Source for IT Managed Services in Lowell
Managed IT Services, Tailored to Your Business Needs
Choose from our four levels of service.
- Security Managed Care — Protect your business from cyber threats with our security standards that minimizes cyber risk and give you peace of mind.
- Infrastructure Managed Care — Our Lowell managed services ensure your servers and core infrastructure remain fully operational with NENS infrastructure managed care and proactive maintenance.
- Remote Managed Care — Our expert engineers ensure your users get world-class IT support whenever they need it.
- Total Managed Care — Get access to the full suite of our IT support with industry-leading Lowell managed IT services that are cost-effective and include on-site user and infrastructure support.
NENS is a Leader in the Managed IT Services Industry — Not Just in Lowell.
We know we’re among the top managed services providers in Lowell. But that’s not enough. We want to be the best IT partner in New England.
That’s why we provide:
- Rapid Support. Nobody likes to wait for help. We answer support calls within two rings.
- Regular Performance Reports. No more wondering what’s going on with your IT support. We closely monitor performance and support statistics.
- Unbeatable Customer Satisfaction. Many of our engineers receive 100% customer satisfaction scores month after month.
That’s what makes NENS the premier managed service provider in Lowell.
The Most Experienced Managed IT Service Provider in Lowell
With over 25 years’ experience providing industry-leading IT managed services, NENS is the most experienced IT firm in Lowell.
NENS will help you optimize, maintain, and support existing solutions to support seamless, reliable IT operations.
While we take care of that, you can focus on managing your business.