Marlborough Managed IT Services

Eliminate recurring IT issues for good with one of the top managed services providers in Marlborough

Maximize Efficiency with Comprehensive IT Services in Marlborough, MA

For over 30 years, NENS has been a trusted managed services provider in Marlborough, offering unmatched IT services and support.

Why choose NENS for managed IT in Marlborough?

Use a single vendor for all your needs with comprehensive IT support to cover any issue.
Get the quality service you deserve with guaranteed service levels.
Identify issues before they impact your systems with 24/7 system monitoring.
Have techs on-site to resolve issues quickly.
Enjoy personalized attention from a dedicated account and technical managers who learn your business, provide strategic insight, and anticipate your needs.

Learn more about our Managed IT Solutions in Marlborough.

Brands That Trust NENS as Their Marlborough Managed IT Provider

Benefit from NENS’ Managed Services in Marlborough

Technical Implementation
Avoid downtime and surprise costs by letting trained IT experts implement your technology.
IT Helpdesk Support
No matter when IT issues strike, NENS’ experts are standing by to help with remote helpdesk support for Boston-area businesses.
Field Tech Support
Get onsite support within four hours to handle even the toughest IT problems quickly.
Managed IT Services
Manage your business with confidence. With comprehensive, IT managed services in Marlborough
IT Consulting
Not sure what your next strategic IT move should be? Talk to an expert who can point you in the right direction to suit your unique business needs.
Network Support
Avoid expensive downtime. Companies that use NENS enjoy improved uptime with backup and disaster recovery services.
Cloud Services
Digital transformation doesn’t have to be difficult. We provide 24/7 cloud support to help with the migration, implementation, and management of all your cloud applications.
Cyber Security
Protect your valuable information with NENS’ security services. We offer enhanced and advanced security solutions to keep your data secure.
IT Assessments
Our IT assessments help you reduce risks within your IT environment while giving you complete visibility.

Learn Why Businesses Choose NENS Marlborough IT Solutions Company

Awesome service! Tech was on time and “on it!”

Manufacturing, R.C.

Excellent and speedy response time!

Life Sciences / Biotech Company, R.P.

The NENS team was so friendly and responsive. Took good care to be sure I was satisfied with the outcome. Much appreciated.

Insurance Industry, N.O.

Reth was exceptional and saw the fix all the way to the end. Very confident in his ability to resolve the issue quickly from the moment we began to troubleshoot.

Insurance Industry, B.B.

Why NENS is One of the Top Managed Service
Providers in Marlborough

30 Years

Experience providing unmatched Marlborough IT services

98.5%

Of customers of customers are beyond happy with NENS as their IT provider

24/7/365

Access to Marlborough IT experts

Our Awards

Managed IT Services Marlborough

Four Levels of Marlborough IT Services for Small Business

Paying for services you don’t need is a waste of money. That’s why NENS offers four levels of managed services to suit any need or budget:

  • Security Managed Care – Work with a team of professionals focused on boosting your cybersecurity strategy.
  • Infrastructure Managed Care – Round-the-clock monitoring and maintenance ensure your systems are always running.
  • Remote Managed Care – Our reliable team of remote IT professionals solves problems the moment they arise.

Total Managed Care – Get technicians on site quickly to resolve even the toughest IT problems.

Comprehensive Marlborough Computer Services

When IT problems strike, don’t waste time looking through a list of IT companies in Marlborough, MA. Get all your issues resolved with one phone call to the experts at NENS.

We offer comprehensive Marlborough IT solutions to handle any business need:

  • Technical support
  • System monitoring
  • Cybersecurity
  • Cloud services
  • IT consulting
  • And more

No matter your problem, we will find a solution and get you back to work quickly.

Marlborough IT solutions

Ready to Solve IT Problems for Good?

Learn how choosing one of the top Marlborough IT companies can help your business succeed.

Marlborough Managed IT Services

One of the Most Experienced IT Services Companies in Marlborough

Your IT infrastructure is too important to leave in inexperienced hands. NENS has been one of the top MSPs in the Marlborough area since 1993.

We’ve helped hundreds of small and medium-sized businesses create and manage their IT systems to maximize their efficiency.

Using time-tested methods, we’ll ensure your business gets the most out of your IT systems.

Frequently Asked Questions About Our Managed IT Services

How do your managed IT services enhance my productivity?

Productivity is your focus, and we are here to elevate it. With NENS, you get a dedicated team that oversees and manages each account. 

We monitor project efficiency and help desk performance, ensuring your team can focus on core business activities. 

In addition, we answer calls within an average of 1.6 rings, so you’re never left waiting for support.

What is unique about your approach to managed services?

We’ve earned our status as a leading local managed services provider by offering specialized industry vertical expertise, particularly in Life Sciences, Biotech, and Financial Services. 

We understand the unique challenges these sectors face, providing tailored solutions that align with your specific needs. 

With us, you get more than just managed IT; you get a strategic partner.

How secure is my data with your IT services?

Data security is one of our top priorities at NENS. When you work with us, you can rest assured that your sensitive data will be protected.

Our engineers exceed best practice cybersecurity standards, implementing multiple layers of security such as next-gen antivirus with 24/7 monitoring and an annual security risk assessment for all clients.

Can your IT managed services help me with long-term planning?

Absolutely. Long-term success requires long-term planning, which is why we provide you with a detailed six-quarter technology plan that aligns with your business goals. 

We update this roadmap every quarter, ensuring you’re always on the path to success. 

With NENS, you’re not just planning for the next quarter; you’re planning for the next level.

How do you measure client satisfaction for your managed IT services?

Your satisfaction is our scoreboard. We meet or exceed our SLA 97.2% of the time, and 98.5% of our support requests are rated “Highly Satisfied – Green Smiley” by our clients. 

We’re not just aiming to meet your expectations with our IT managed services; our goal is to exceed them.