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In today’s service-based economy, many companies share access to critical business and customer information. Companies of all sizes outsource key business functions to various third-party service providers or leverage Software as a Service (SaaS) tools.  In all these...

SOC 2 stands for “Systems and Organization Controls 2.” SOC 2 is a framework and compliance process that enables software companies and professional services organizations to demonstrate their effective use of internal controls to ensure data security and information...

A big part of information technology is IT vendor management.  As companies grow, the number of vendors grows as well and unless effectively managed, relying on a number of vendors can increase complexity and business risks, while letting operating costs spiral out of...

The post-pandemic period has unleashed a host of new information technology challenges for companies. These challenges ranged from labor market disruption to raging inflation, new cybersecurity risks and the rise of remote work as a permanent reality.  As we head...

Cost control is a constant challenge for business leaders. Whether the economy is booming or not, leaders are always exploring ways to lower costs and manage the bottom line. Outsourcing information technology management is one of the many ways for companies to...

Leading managed services providers (MSPs) offer IT advisory services and strategic planning to their clients through a Virtual Chief Information Information Officer (vCIO).  Working with a vCIO can be very beneficial for small to medium sized businesses, as the advice...

Being proactive means anticipating challenges and acting to solve them. Reactive means waiting for problems to strike. When it comes to information technology, businesses should strive for proactive IT management. When business leaders are proactive with technology,...

On November 4, 2021, the Department of Defense announced a major revision to the Cybersecurity Maturity Model Certification (CMMC), which impacts companies in the United States defense industrial base, or DIB companies.  Also known as CMMC 2.0, these changes to the...

Virtually any kind of technology can be delivered as a managed service. At a high level, companies have a few different choices in how they manage their technology.  First, they can manage it exclusively in-house with their own employees. The “do it yourself” approach...

An increasing number of companies struggle when they outsource their IT to a managed service provider (MSP).  The increasingly crowded MSP market has various companies whose business model prioritizes delivering amazing customer service offerings and support. However,...