BOSTON IT SERVICESCall us at (781) 933-9300

IT Company Somerville

Increase Efficiency with Reliable IT Solutions in Somerville

NENS has been a trusted managed services provider in Somerville, offering quality support service for over 25 years.

Why work with NENS for managed IT services in Somerville?

Have one partner for all your needs with comprehensive IT Services for Somerville businesses.
Guaranteed service levels help you avoid surprise costs.

Get same-day onsite support with four-hour tech response times to get you back to work faster.

Round-the-clock system monitoring from an experienced network operations team keeps your system healthy 24/7.

Avoid long wait times with a dedicated team of account and technical managers who provide the personalized attention you deserve.

Request a quote for Somerville IT services.

An Array of Reliable IT Solutions in Somerville

As one of the top IT companies in Somerville, our goal is to give our clients the best service possible. We constantly monitor deliverables to improve efficiency and customer satisfaction.

Technical Implementation

Implement your technology seamlessly and efficiently with our trained field technicians.

IT Helpdesk Support

Get the tech support you need from a 24/7 ITIL-certified helpdesk with experts ready to walk you through solutions and get you back to work.
Field Tech Support

For emergencies or issues that can’t be solved remotely, NENS technicians can be on-site within four hours of your call.

Managed IT Services

With NENS’ comprehensive Somerville IT services, businesses can run their business while we manage your IT

IT Consulting

Get the guidance you need from our IT consultants. Build a complete roadmap and IT strategy to avoid long-term increased costs.
Network Support

Professional network management, monitoring, and disaster recovery services give NENS clients an average uptime of 99.999%.

Cloud Solutions

Reap the benefits of cloud computing. NENS assists with planning, migration, administration, and support needs ranging from hybrid to full cloud infrastructures.

Cyber Security

NENS provides advanced cyber security solutions to protect your information. Our multi-layered approach covers you from your users to the cloud.

IT Procurement

Get the sourcing, negotiation, and implementation support you need to compete in an ever-changing marketplace.

Our Somerville IT Solutions Create Memorable Client Experiences

NENs is Fast. Ticket was completed in less than an hour. 
Thank you

Property Management, R.V.

The NENS guys listened to my description of what happened instead of assuming they knew what the problem was.  Based on what I told them, the quickly diagnosed and fixed the problem.  They were very careful to stay away from any files that might have personal or confidential information in them.

Life Sciences / Biotech Company, C.M.

Needed help ASAP and you responded within minutes

CPA Firm, C.D.

A Leader Among Managed Services Providers in Somerville

98.5%

“Happy” client satisfaction with our IT managed services in Somerville

25+ Years

Of expertise
in providing reliable tech support in Somerville

24/7/365

Access to our Somerville IT support service team

Let’s get in contact!
New England Network Services Inc.
Managed IT Services in Somerville
  • 11 Kearney Square, 4th Floor Lowell, MA 01852
  • +781-933-9300
Your Reliable Managed IT Services Provider in Framingham
Managed IT Services in Somerville

Four Levels of Managed IT Services in Somerville

With NENS’ professional services, you can choose between four levels of service to find the one that best fits your business needs.

  1. Security Managed Care – Security professionals analyze your system and manage cybersecurity strategy to keep your data safe.
  2. Server Managed Care – Keep your systems running smoothly with continual monitoring and maintenance.
  3. Remote Managed Care – Have access to a remote team of IT experts whenever you need them.
  4. Total Managed Care – Top-quality onsite managed IT services to solve any technical issues you might encounter. 

Unmatched SLA Performance Makes NENS One of the Top IT Companies in Somerville

At NENS, we’re obsessed with performance. We track every response, engagement, and resolution to ensure that our clients get the high-quality computer support they deserve.

As a result, 96.4% of our service requests meet or exceed the response, engagement, and resolution targets set by our SLA. This is why we are a premier Somerville managed services provider.

We’re so confident in our abilities as one of the top IT firms in Somerville that we provide ironclad Guaranteed Service Levels that offer financial compensation should you experience any shortcomings with our service.

  • Guaranteed SLAs. We provide round-the-clock assistance for small and mid sized businesses.
  • Same-Day Support. We work quickly to resolve your IT issues within the same day we receive your call.
  • Frequent and Detailed Performance Reports. We take the confusion out of IT support by closely examining our support and performance numbers to ensure a high level of accuracy.
  • Unmatched Customer Satisfaction. Our technicians receive top marks for customer satisfaction after only one month of service, and have a 98.5% satisfaction (Happy) rating.

These are a few of the reasons why NENS is the top managed service provider in Framingham.

IT Companies in Somerville
Managed IT for Somerville

Comprehensive Managed IT for Somerville Businesses

NENS has been one of the premier IT services companies for over 25 years, offering comprehensive managed IT solutions to businesses in the Somerville area.

If you’re looking for the latest technology solutions to achieve your business goals, we’re here to help. Some of our areas of expertise include:

NENS is your one-stop-shop for managed IT services in Somerville.

Somerville IT Support On Demand

IT issues can slow your company to a crawl. With 24/7 helpdesk support, we can help you resolve issues within minutes to get you back to work.

Speak with an experienced IT consultant to align your IT plan with your business and reduce hidden costs, promote system efficiency, and avoid crises that can impair your business.

For IT problems that can’t be solved remotely, trust NENS for managed IT in Somerville. Our technicians can be on-site within hours to keep your business moving.

No matter what IT troubles you experience, NENS’ Somerville managed IT services provide the reliable support you need.

If you are looking for the top managed services provider in Framingham, your search ends with NENS.

Somerville IT Support