Eliminate IT Issues with NENS’ Managed Services in Waltham
NENS has over 25 years of experience helping businesses increase their efficiency with comprehensive IT services in Waltham.
What makes NENS the premier managed services provider in Waltham?
Fast ticket resolution gets your team back to work quickly. We answer the phone within 1.6 rings.
24/7 system monitoring from our network operations team keeps your system happy and healthy.
Get an edge on the competition with the latest technology evaluations and standards from our tech committee.
Our Guaranteed Service Level Agreement (SLA) ensures quality and consistent Waltham IT services. We put our money where our mouth is – our SLAs are guaranteed, or you do not pay.
A dedicated account manager will monitor your IT efficiency and help you achieve your unique business goals via our managed services in Waltham.
Get more information for our managed IT services in Waltham.
NENS Provides Managed IT Services in:
Outsourcing Your IT Services in Boston Saves You Time and Headaches
A Closer Look at NENS’ Waltham IT Solutions
Skilled engineers can be on-site within minutes of your call to resolve even the most complicated information technology problems.
Keep your business operating with NENS’ professional network monitoring, management, break fix and disaster recovery plans.
"Needed help ASAP and you responded within minutes!"
CPA firm, C.D.
"Tech was new, and worked very creatively to fix our issue here at Chapman. He had a great attitude and made the issue an enjoyable resolution."
"Excellent and speedy response time!"
Life Sciences / Biotech Company R.P.
"Reth was exceptional and saw the fix all the way to the end. Very confident in his ability to resolve the issue quickly from the moment we began to troubleshoot."
Insurance Industry, B.B.
"Awesome service! tech was on time and on it!"
"The NENS team was so friendly and responsive. Took good care to be sure I was satisfied with the outcome. Much appreciate. Nancy O'Connor"
Insurance Industry N.O.
"Reth is so great! He's expedient, thorough, and always positive and update. He also makes sure that issues were resolved via follow-up messages. He should be acknowledged as an outstanding employee!"
Wealth Management A.T.
"The NENS team was dogged in their determination to identify the cause of the problem and resolve the issue!"
"Fixed my problem with good communication."
Professional Services D.F.
"Engineer was excellent. Learned about the prioritization process during this encounter."
Life Sciences / Biotech Company F.M.
"Fast. Ticket was completed in less than an hour. Thank you"
Property Management R.V.
"David was outstanding and took straightened out all of my computer issues very quickly."
Property Management J.P.
What Makes NENS One of the Top Managed Services Providers in Waltham?
Of all support requests result in ecstatic clients
Experience providing IT solutions in Waltham
Monitoring keeps your business running smoothly
Four Levels of Managed Services for Waltham Businesses
- Security Managed Care – Have a team of security professionals on your side to analyze and manage your cybersecurity strategy and security services.
- Infrastructure Managed Care – Eliminate problems with the core of your network including infrastructure and servers with 24/7 support, remote monitoring and management.
- Remote Managed Care – Add user support services from remote IT experts whenever a problem arises.
Total Managed Care – Have engineers on-site to resolve any IT problems that might hinder your business efficiency.