Managed Services


The shift towards managed IT services marks a significant evolution in how companies manage their IT needs. Managed IT services go beyond mere outsourcing; it’s about partnering with experts who can deliver comprehensive, proactive, and tailored technology solutions.

A staggering 59% of IT services have transitioned from traditional in-house IT to managed IT services. This shift highlights a fundamental change in how businesses approach their IT needs, recognizing the superior efficiency, value, and cost-effectiveness of managed services.

As Michael Kourkoulakos, CEO of NENS says, “The switch to managed IT services liberates the business from IT operations and allows them to focus on their clients and building value.”

Understanding why managed IT services are better is crucial for businesses aiming to streamline their operations and focus on growth.

The Value Proposition of Managed IT Services

The IT managed services value proposition lies in its ability to offer comprehensive support and expertise. Businesses leveraging managed IT services gain access to specialized skills without the overhead associated with full-time IT staff.

This is particularly beneficial for small and medium-sized enterprises that may not have the resources or experience to maintain an extensive in-house IT team.

Managed service providers (MSPs) provide various services, including end-user support, remote monitoring and management, and strategic planning. They proactively address all IT needs, a concept often described as IT support extending from the help desk to the boardroom..

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Managed Services Importance

The importance of managed services in the contemporary business environment cannot be overstated.

As businesses increasingly rely on technology for daily operations, the complexity of managing IT infrastructure and systems has grown. Managed services address this complexity head-on, offering a solution that ensures efficiency, reliability, and security in IT operations.


Why Use Managed IT Services? 5 Important Reasons

1.Focus on Core Business Functions

A key point in why use managed IT services is the freedom it offers business owners.

By outsourcing IT management, companies can focus on their core business activities without the distraction of managing technology. This shift in focus leads to increased productivity and efficiency, as businesses are not bogged down by time-consuming IT tasks.

2.Cost Savings and Efficiency

A significant advantage of why managed IT services are better is cost savings. According to a report by CompTIA, 50% of companies using MSPs have reduced their annual IT costs by 1% to 24%. The managed services model typically operates on a fixed monthly fee, providing businesses with predictable IT expenses.

This contrasts sharply with the traditional break/fix model, where costs can vary significantly and unexpectedly. Additionally, MSPs often employ proactive monitoring strategies, identifying and addressing potential issues before they escalate into costly repairs or downtime.

3.Scalability and Flexibility

As a business grows, its IT needs evolve. Managed IT services provide the flexibility and scalability required to accommodate this growth.

Whether it’s expanding cloud computing capabilities or enhancing support services, MSPs can adjust their offerings to match the changing needs of the business. This long-term approach is crucial for businesses looking to scale effectively.

4.Access to Latest Technologies and Expertise

Working with an MSP means having access to the latest information technology trends and tools. Managed service providers invest in cutting-edge solutions and ensure their staff are trained on the latest technologies.

This expertise is invaluable for businesses looking to stay ahead in a rapidly evolving digital environment.

5.Enhanced Security and Compliance

In today’s world where cyber threats are ever-present, the importance of managed services extends to security and compliance.

MSPs offer robust security measures, including regular updates and proactive monitoring, to protect against cyber threats. They also help businesses comply with various industry regulations, ensuring that data is handled securely and in accordance with requirements.

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Comparison of Traditional IT Support vs. Managed IT Services


Feature Traditional IT Support Managed IT Services
Cost Structure Variable, often unpredictable Fixed monthly fee, predictable
Expertise Limited to in-house staff Access to a wide range of specialized skills
Proactive Monitoring Often reactive Continuous, proactive monitoring and management
Technology Updates As needed, often delayed Regular and timely updates
Security Basic, dependent on in-house capabilities Comprehensive, up-to-date security measures
Scalability Challenging and time-consuming Easily scalable to business needs
Response Time Can be slow and inconsistent Fast, often with 24/7 support
Compliance Responsibility of the business Managed by MSP with expertise in regulatory standards
Focus on Business Goals Often distracted by IT issues Allows focus on core business activities
Customization Limited flexibility Tailored services to fit business needs


Leverage the Benefits of Managed Services With NENS

Benefits of Managed Services

Embracing managed IT services signifies a strategic shift towards smarter, more efficient business operations. This model not only brings about substantial cost savings but also injects a level of expertise and technological advancement into your business that is hard to achieve in-house.

With managed IT services, you gain a partner who proactively guards your IT infrastructure, preempting issues and fostering a secure, stable environment. This support is invaluable as it allows you to focus on what you do best – growing and developing your business.


Discover Trusted Managed IT Services Near You:

NENS stands at the forefront of this evolution, offering bespoke managed IT solutions that resonate with your unique business needs. We invite you to step into the future of IT management with us. Reach out to NENS for a free consultation and start transforming the way your business approaches technology today.